we did $70m with 3 simple offers... here they are. | E29
By Ryan Clogg
Summary
Topics Covered
- Low-Ticket Funnels Kill Scalability
- Lifetime Access Traps Economics
- High-Ticket Scales on Low Fulfillment
- Ignore Acquisition at Scale Peril
- Multi-Low-Ticket Feeds High-Ticket
Full Transcript
In today's video, I'm going to do a full breakdown of the offer and funnel that we used to hit our first 100k month million-doll month, $3 million month technically almost $4 million month, and our plan to hit $10 million a month
through offers and funnels. All right
then if you stick around to the end, I'm going to go through yesterday's stats. I
make these videos every day, and I share real no ego, no fluff, what we did in apps, calls, buyers, cash collected, all of that straight from Stripe. Last year
we did 30.5 a million in our women's fitness coaching business. I share
everything on this channel to share what did work, what did not work, and what we are actively doing to scale to 100 million a year, all with the goal of finding top talent, opportunities, and network. So, let's get into it. So, to
network. So, let's get into it. So, to
start, this was seven, eight years ago.
And to be blunt, I was not on the team when this was launched. So, I came onto the team when this was already kind of in progress. It was doing, I don't know
in progress. It was doing, I don't know 20, 30k a month, something like that.
Um, and I think they had had a couple bigger months, but I was not on the team when this happened. I joined at that point and was really in this process is when I was there. So they had already
found product market fit but they were selling a low ticket recurring info product. All right. So OG days this was
product. All right. So OG days this was I don't Yeah, like I said seven years ago probably. So price was a $27 a month
ago probably. So price was a $27 a month app that then was a $147 lifetime Otto.
Okay. So it was this is women's fitness.
So 40 to 60 year old women. At that time it wasn't even fully fleshed out that that was the age bracket. It was more so the messaging was in alignment more so than it was like a demographic specific.
Um, so it was weekly recipes, weekly workouts, weekly group call, Facebook community, like the classic online app that you see now. And like there's tons of influencer ones that just cross this model. So we were just doing Facebook
model. So we were just doing Facebook traffic to a two-step order form meaning that it was this crazy long sales page. Yeah, that's probably a
sales page. Yeah, that's probably a better way to say this instead of order form, but crazy long sales page that would then have them put in name, email phone, whatever. Then they'd click and
phone, whatever. Then they'd click and it would open like JavaScript open for them to put in the payment information.
And so you had that drop off rate where you could then remarket to them, right?
Because you're going to get a higher completion rate on the first part. Um
so we were selling this for $27 a month.
Um, it was actually a 7-day free trial to So it was this actually if you want to be exact. It was a 7-day free trial that then turned into $27 a month with a
147 lifetime access. And I think it was 147. I think we tested 167, but I cannot
147. I think we tested 167, but I cannot 100% recall. So yeah, that was this then
100% recall. So yeah, that was this then a lifetime Otto. It was like a 40% take rate. And the biggest issue with this
rate. And the biggest issue with this model was the acquisition cost. So we
were not optimizing. We were not smart enough. We didn't understand the
enough. We didn't understand the economics well enough um to both get the ad cost down to the rate they needed and also have the economics within the funnel to where this AOV made sense and
the LTV like got bigger. We're also not selling them anything on the back end.
So like the the whole model was just broken. So we said, "What do we want to
broken. So we said, "What do we want to do?" And we were both in Sam Ovens's
do?" And we were both in Sam Ovens's Uplevel Consulting. That's actually
Uplevel Consulting. That's actually where I have other videos about this but that is where I met the one of the co-founders. It was inside that group.
co-founders. It was inside that group.
So, I made a video about this the other day, but talking about how courses and all this kind of stuff and like there's so much value in them, even just in the community and people you meet.
So, we moved to a call funnel that was essentially opt-in. This is hilarious
essentially opt-in. This is hilarious but opt-in to a VSSL page, VSSL to application, application to booking page, booking to success, and then get
them on the phone, all that jazz over here, and then purchase. Okay. So, what
we were selling though, and what the actual offer was was a info product that was kind of the classic OG day of group
coaching. um full just massive product
coaching. um full just massive product that had whatever 50 hours of content or something that you could navigate through that was everything from mindset to unique body type to the nutrition and
exercise and like all of this basically like a do-it-yourself with the group coaching element added. Okay, so we initially had built this out, they actually had built this out again before I was even there, but they were not
actively selling it. Um so we decided to spin up a call funnel. I have a bunch of videos uh talking about like how we learned this and where we learned it.
But we were selling it for 497 lifetime access. Okay, which was again things we
access. Okay, which was again things we just didn't realize at the time. So
future call or future collection, what was the ascension? You know where is the money in the future? What else can you sell them because it's lifetime access and you have like lifetime fulfillment.
So $4.97 on the phone which is crazy because again economics 497 for the phone on cost per call. It made sense at that time, but then quickly transitioned to $9.97 on the phone and then 1497. So
this and I wish I had the stripe pulled up. I actually do somewhere, but the
up. I actually do somewhere, but the this is where we started hitting our first million dollar months. Okay, so we got up to about a million a month and this was close to co-ish. This was like midco. Um I don't even know if I'm
midco. Um I don't even know if I'm allowed to say that on here. So if I get cancelled uh or demonetize or something.
So the million-dollar month was about two or three months of this and then we were kind of just like in lol around like 800k to a million because it's just massive volume, right? So it was this plus like 297 a month pay plans but it
was do your own uh do it yourself info product with three times a week coaching calls group coaching and a community.
Okay, so pretty basic. And the beauty of this was your real costs were just like a sales rep and your acquisition cost because the cost fulfill on this is like sub 1%. like it's very extremely nominal
sub 1%. like it's very extremely nominal because you have a community manager and then you know generally speaking the expert which is the other co-founder um who crushes who's like the brand face and all the ads and then was also doing
the product side at this at this point um that's the only cost and that just comes from distributions on the back. So
this was the basic funnel. We were stuck around this range. 900 things happened in the background around this time and building out and needing sales reps and onboarding and offboarding and like
infrastructure. That is when we decided
infrastructure. That is when we decided to move over to selling high ticket coaching and we use the exact same funnel to do it. We use the same VSSL to do it. We literally just changed what we
do it. We literally just changed what we offered on the phone. Okay. Now when
doing that the price of this went from this a,000 to 6,000 a year which now is 7200 a year and we have different like pay plans and stuff.
All these have different pay plans but like this is the general gist. So we
moved to high ticket coaching. Now the
volume dropped and technically at the time we were able to sell both which was got to become like it worked while it worked but then quickly became confusing and new reps ramping and which one do
they sell and then people just leaning on this one when this is really the better offer with all of the results all the testimonials are coming from this because as we all know in info you know 90% of people don't even log into what
they buy which is crazy um so high ticket coaching moved into this direction what that was for us and a version of this still today is onetoone coaching. So we have a coaching staff
coaching. So we have a coaching staff now of 70 plus I believe 6570 um they do onetoone coaching with the client. So
4,000 active each coach will have 50 to 75 uh dedicated babes or clients um one-on-one coaching weekly check-ins which are like a form so they can do macronutrient adjust adjustments
exercise adjustments different lifestyle things monthly check-in calls which are done via Zoom team huddle calls. So
basically all of the clients that are under uh or working with a specific coach. So those 50 to 70 that are with a
coach. So those 50 to 70 that are with a coach all do a monthly check-in call together. Um team huddle, I'm sorry
together. Um team huddle, I'm sorry monthly check-in calls I said are there.
And then team is that that huddle. Uh
community calls. These are weekly I believe right now. And this is with either different experts. This is with the brand face and like main person.
This is with uh different coaches and different specifics. It's like an
different specifics. It's like an education or like topic specific. Um a
Facebook community. We still stay on here for Facebook. other people move or community still on Facebook just because it's our our demo is 40 to 60 year old women and it just makes sense versus having like a dedicated site with a
dedicated login its own zone for the community aspect but we do that for the app access. So like we use we just white
app access. So like we use we just white label over a current one we want to talk about building out our own but yeah so they get access to this which will have all their exercise meals stuff like that
same funnel when we hit 3 million and technically we hit like 3.8 eight. I
want to say it was like 3.7 something.
Um, and that was with an internal promotion, but also new cash uh as a majority. So, yeah, that is where we
majority. So, yeah, that is where we hit. Then things fell off the rails.
hit. Then things fell off the rails.
Went off the rails bad. That's where
we're currently at. So, this was summer of 24 um that we were up in this range.
Closed out this entire year of 24 with uh that 30 million. So, this is the year of 24, 30.5. But, as you can see, we're coming into the end of the year bad. And
like this kick right here is our internal promotion month. So we
technically do like an a thousand off external. And then we also do a um
external. And then we also do a um internal like 5k extend do another year.
And that rate is crazy high which is great because that means the product works and like reviews and results and all that kind of stuff are in. Um but
that was what a big kick here was which was great for cash flow but not great if you looked at the math on the new units.
And we knew that right because acquisition went off the rails uh like right here. Now why did that happen?
right here. Now why did that happen?
because we did this because we just took the exact same thing and just tried to jam more through it which is not the move. Okay. So, we should have hired a
move. Okay. So, we should have hired a CMO. We should have done what we're
CMO. We should have done what we're about to what I'm about to share for the plan to 10 million when we were like in these buckets and we started to see the acquisition cost climb on the cost per unit and we didn't. So, we are feeling
that today and you'll see that in today's numbers and like still trying to get back on track and like we are not back on track yet. Everything in the data shows that we are going to be but what is actually output is still not back on track. Okay. So 10 million a
month. This is what the goal is. This is
month. This is what the goal is. This is
what we're actively doing. Low ticket
info plus high ticket and midt coaching.
And I'll get into this. So low ticket.
Right now we are selling one of these uh one product, but the goal is to have multiple. So it'll be right now it's a
multiple. So it'll be right now it's a $37 thing. No order bumps, no whatever.
$37 thing. No order bumps, no whatever.
Those are all being developed, but it is course access. It's community uh and
course access. It's community uh and then it so access with like 19 bonuses and that are in there. It's just like tons of value, insane value. Things that
we have sold in the past but we don't anymore. Um the community same Facebook
anymore. Um the community same Facebook group community we have a free one that is like anybody people go in the VSSL funnel in low tickets and then we have a paid VIP or like coaching one. So we
have two groups and then an implementation goal. This is with the
implementation goal. This is with the setter and right now this is like cranking for us like I think three or four of the units yesterday came through this funnel flow. The next is the exact
same thing on the back end. Okay. So
we're now just selling this as a I don't want to say like Trojan horse, but like an ascension play to get them into the main program. So that's what the funnel
main program. So that's what the funnel is here. So same thing we introduce
is here. So same thing we introduce DQing and all this. We can do routing and put best leads with best reps and then also so we can throttle to make it so the
um calendars can stay at the optimal rates and also allow us to toggle or route to low ticket. I have other videos where I go way more into this. I don't
want to bore everyone and just say the same things over again. And then what we're now talking about is group coaching style. So this exact same
coaching style. So this exact same model. Not sure what we're going to sell
model. Not sure what we're going to sell it for, but how we would do this in to start a retention capacity. So that's
why I'm saying mid ticket here because it'll be lower than this high ticket.
Probably not much honestly like maybe half, maybe more. So like 4K a year, 30 I don't know. Uh depends on what we can back into our fulfillment costs and figure out. So the margins locked
figure out. So the margins locked because that's the biggest part of this.
Like we keep people for LTD. Yes. But we
keep it for LTV. And I think Horoji calls it like, you know, grow like customer lifetime value, gross profit whatever. It's like that's what it is.
whatever. It's like that's what it is.
It's what is what actually hits the contribution to overhead portion from this retention. Not just, oh, cool.
this retention. Not just, oh, cool.
Let's sell them something for 10 grand but it cost us nine grand. We only make a,000 bucks. It's like we might as well
a,000 bucks. It's like we might as well not sell them anything. I mean, not actually, but sell them something. We
would rather sell them something that is, you know, going to contribute more to overhead. So, this is an interesting
to overhead. So, this is an interesting offer that we're talking about because all about 10 million a month is getting the economics right across the entire funnel. So, it's the acquisition mainly
funnel. So, it's the acquisition mainly right now because that's where we broke.
That's why we went all the way up to whatever 3.8 or something in month and then dropped down to 1.6 last month.
Like not good. All because of acquisition that marrying between marketing and sales. But now doing this model, we solve for acquisition or uh
the economics around acquisition. So, if
we can get this to 4% 5 percent, we are like in the money. Four or five percent is like a $1,500 CPA for a $7,200 product. Uh, and that as the main AOV
product. Uh, and that as the main AOV AOV right now is like $6,900 monthto date and it's the 10th, which is like good, good, good. So, if we can get the
CPA down like that and have a 5x on there and basically lose 50% on the low ticket, then we're in the money because that math maths. Now then introducing
this on the back end to start and putting it in place where uh the people can stay but not for the same program. So basically like oh in
same program. So basically like oh in fitness and a lot of things actually like info and stuff it's like once you get to the end it's like you even if you got the result or like learned it or you did not you leave and figuring out something that is like a what is
important to them. So the coaching portion is it the community portion is it the um you know uh comm I guess deeper into the community. So like being actually on with all the other people
who are doing the same journey. Um stuff
like that. So we're thinking about how we're going to offer this, roll it on to the back end, see where we can get our churn too on that. And then maybe this becomes a front-end offer on this middle level for the sales call portion. Maybe
not, but this is a general funnel. I
have this in other videos, but same funnel just with DQ. So based on the application routing and then the low ticket runs its own funnel, but is also included on the middleback of the uh
main VSSL funnel. Now, another thing we're talking about in testing and we see everyone doing like there are people in fitness, there are people in all kinds of things that literally just run a DTA, so like a direct to app page that is a headline, a VSSL, and an apply
button. And like we've always done this
button. And like we've always done this and we were talking about this yesterday, we're like just because we always did it doesn't mean it's always it's the right thing. Like when we run purchase optimization campaigns, we get like 6% opt-in rate on this page. We run
a schedule optimized campaign and we get like 50% opt-in rates, 40% optin rates.
It's like, okay, well, it's clearly trying to do something, but we're gating 96% of the traffic, 95% of the traffic right here.
Um, so yeah, this might be just like a stupid thing we've been doing forever and we don't realize. So, what we're talking about doing now is testing this.
All these are just continuous tests.
Like these are running tests. We're
scaling low ticket right now because now we have availability and it's starting to back out. We're at 3 to 4% on this. I
could do a video on an update on this when we're deeper in the traffic here going to uh direct to apply. So headline, VSSL
to apply. So headline, VSSL application, testimonial, whatever on page with no cookie CTA. So someone can literally land on the page, watch it and apply. We're building a complete new
and apply. We're building a complete new application that is more um qualifying so that when because the volume you'd assume is just going to go up. So you
need it more qualifying so that only the good ones make it through to the booking. a total frame that's like this
booking. a total frame that's like this is step one of step two or step two of step three technically and the next thing is book a call like do not click this if you're not ready to book a call because then we'll have this is a higher completion rate let's say 70% right now
it's like 40% from application to booking um then the ones that fall off you have all the CRM stuff you have all the setters you have all there and then they land on a success page that frames the call well and then it's really you
know all of this it's where do we include setters sales all that um or technically we go direct to a sales call so that's the Okay. And the beauty of this is this is like one we need to nail
this first and then once we nail this with VSSL and a load ticket essentially in like one pocket or one messaging. So
like let's call this like macronutrients for our example. Then let's dial it in.
Then you can dupe the whole thing and make it around menopause. You can dupe the whole thing and make it around um metabolism. You can make it you know
metabolism. You can make it you know those are kind of similar but you know what I mean. So like there are these different pieces in there that now you can break it out. So you have low ticket product that's optimized and I'm huge about optimization. So like leaning way
about optimization. So like leaning way heavier into the optimization first, but um have one that's in that niche or messaging, have another one. So you have a VSSL and a low ticket, a VSL and a low ticket and they feed each other and then
everyone just falls into this backend group uh into this into this backend product offering. So yeah, that's the
product offering. So yeah, that's the gist. That's the plan. Yesterday's
gist. That's the plan. Yesterday's
stats. Let's get into it.
674 leads, 134 apps, 69 calls, six uh high ticket buyers, 51 low ticket buyers, and 44 almost 45K in cash collected. So that is not good. Um so
collected. So that is not good. Um so
again, this like keeps the lights on barely uh when we're at these numbers just because of how big the team is. So
day prior that I shared in the video, we had done 53. Um but things are looking good. Uh things are looking really good.
good. Uh things are looking really good.
So, how the marketing changed and like what they're learning uh with the newer team that's in is like understanding that the purchase traffic is way better.
We're doing all of these tests, all of these are still in the in pocket of like now they have booked calls to the setter, then they land on a closer and can purchase out. Um, so yeah, so not good in the short term, really good in
the long term based on what we're building. So, we'll see. You're going to
building. So, we'll see. You're going to be right here if I'm going to do we're going to scale to 10 or we're going to scale to zero. So that's that. Uh
Instagram for comments and messaging communication. Drop comments on this
communication. Drop comments on this like it, do all the things. I like when these get shared out. I think it helps the algo. So yeah, talk soon.
the algo. So yeah, talk soon.
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